LEGAL REFERENCE

Your Privacy Matters to Us

We built dominoqq around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, deposit via DANA, OVO...

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dominoqq Your Privacy Matters to Us

How We Handle Your Information

dominoqq collects personal data including your name, email, phone number and payment details when you register and make transactions. We use this information to verify your identity, process deposits through DANA, OVO, GoPay and QRIS, deliver your account balance and winnings, and improve your lobby experience. We do not sell your data to third parties. Your information is stored on secure servers

and encrypted during transmission. Where local law permits, we retain account records for compliance purposes. We comply with Indonesian data protection standards and regional privacy frameworks.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Privacy Questions? Reach Out

Email Support Contact our privacy team at [email protected] with any...
Live Chat Our support agents are available 24/7 to answer...
Account Settings Review and update your personal information directly in...
PLATFORM TRUST SIGNALS

Privacy Standards We Uphold

Encryption Standard

All payment transactions through DANA, OVO, GoPay and QRIS use industry-standard SSL encryption to protect your financial information from unauthorized...

Identity Verification

We verify your identity during account registration to prevent fraud and ensure compliance with Indonesian regulations. Your personal data is...

Secure Data Storage

Your account information, transaction history and payment details are stored on protected servers with restricted access. Regular security audits ensure...

Third-Party Compliance

Payment processors handling DANA, OVO, GoPay and QRIS transactions maintain their own privacy standards. We audit these partners to ensure...

Breach Response

If we detect unauthorized access to your account or personal data, we notify you immediately and take steps to secure...

Policy Updates

We review this privacy policy regularly and notify you of material changes via email or account notification. Your continued use...

Consistency Across Our Platform

Unified Privacy Standard
Whether you're browsing live casino tables, exploring slot lobbies or checking sportsbook markets, the same privacy protections apply across every section of dominoqq.
Payment Data Handling
DANA, OVO, GoPay and QRIS deposits follow identical security protocols. Your payment information is never stored on our servers after transaction completion.
Account Transparency
Your account dashboard shows all data we hold about you, including login history, deposit records and communication preferences. You can request a full data export anytime.
Cookie & Tracking
We use cookies to remember your preferences and improve your lobby experience. You can disable non-essential cookies in your browser settings without losing account access.
Marketing Communications
We only send promotional emails and SMS if you opt in. You can unsubscribe from any marketing message with one click, and we'll remove you from future campaigns immediately.
Data Retention
We keep your account data for as long as your account is active. After closure, we retain records for compliance purposes for the period required by Indonesian law.
International Transfers
If dominoqq transfers data outside Indonesia for processing, we ensure the receiving country has equivalent privacy protections or we obtain your explicit consent first.
AT A GLANCE

What This Policy Covers

01
Account Registration When you open an account at dominoqq, we collect your name, email, phone number and date of birth. This information is used to verify your identity and prevent duplicate accounts.
02
Transaction Records Every deposit, withdrawal and bet you place is logged in your account history. We retain these records to calculate your balance, process payouts and comply with audit requirements.
03
Device & Location Data We track your device type, IP address and approximate location to detect suspicious login attempts and prevent unauthorized account access from unfamiliar devices.
04
Behavioral Analytics We analyze how you navigate our lobby, which games you open and how long you play. This helps us improve your experience and recommend games you might enjoy.
05
Communication Preferences We store your email, SMS and notification settings so we can contact you about account updates, promotions and security alerts in the way you prefer.
06
Support Interactions When you contact our support team via email or live chat, we keep records of your conversation to resolve issues faster and improve our service quality over time.

Privacy Policy Questions

We retain your account data for the period required by Indonesian law and financial regulations, typically 5-7 years. This allows us to process final payouts, handle disputes and comply with tax authorities. You can request data deletion after this period.

Yes. Log into your account and visit Settings > Privacy to view all data we hold, including your profile, transaction history, device records and communication preferences. You can also request a complete data export via our support team.

No. Payment details are processed by our secure payment partners and never stored on our servers. We only keep a record that a transaction occurred, not the card or wallet details themselves.

We do not sell your personal data to advertisers or marketing companies. We only share data with payment processors, fraud-detection services and legal authorities when required by law or court order.

Every promotional email and SMS includes an unsubscribe link. Click it to remove yourself from future campaigns. You can also manage preferences in your account settings under Communications.

We monitor our systems 24/7 for unauthorized access. If a breach occurs, we notify affected users immediately via email and provide guidance on securing your account. We also report to relevant authorities as required by law.

You can request account deletion and data removal at any time. We will delete your profile, preferences and non-essential records within 30 days, though we retain transaction data as required by Indonesian financial regulations.